Walt bettinger interview

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In a recent interview with Adam Bryant of The New York Times, Bettinger says that when hiring, he's most concerned with character and the kind of person the job candidate is. And I'll ask them about their greatest failures in their life and see whether they own them or whether they were somebody else's fault.

Bettinger says he invites the job candidate to breakfast — but arrives at the restaurant early, pulls the manager aside, and says, "I want you to mess up the order of the person who's going to be joining me. It'll be OK, and I'll give a good tip, but mess up their order. Are they upset, are they frustrated, or are they understanding? Life is like that, and business is like that.

Draws a Distinction Between Leadership and Management It is interesting to note that Bettinger draws a sharp distinction between leadership and management. For him, the first seems to be a matter of the heart as much as a matter of the mind, whereas the second can be much colder and much more contractual in nature. However, it is worth noting that most people draw a sharp distinction between leadership and management because leading people is just one of the duties of a manager that said individuals are expected to take up.

Interested in Whether Job Candidates Think About Other People When it comes to choosing job candidates, Bettinger is very interested in whether they think about other people. For instance, when he asks about their greatest successes, he is interested in learning whether their worldview focuses on them or on other people.

Likewise, when he asks about their greatest failures, he is interested in learning whether they are willing to own up to their own mistakes or they prefer pushing that responsibility to other people. Has a Little Test When Interviewing Job Candidates Speaking of which, Bettinger likes to run a little test when he takes job candidates with him to breakfast.

Essentially, he asks the restaurant staff to make a deliberate mistake with the order so that he can gauge the reaction of the job candidate to it, which can reveal a fair amount about their character. For example, if they get upset, that could mean that they will have a similar reaction when they run into a problem while on the job. Likewise, the same can be said for frustration, understanding, and all of the other potential responses.

Understands that People Make Mistakes Fundamentally, Bettinger understands that people will make mistakes at some point in time. As a result, he is very interested in learning how people will recover from their mistakes as well as how they will interact with other people in the course of said recovery, thus enabling him to make better judgments about which people can be trusted with which responsibilities. Allen Lee Allen Lee is a Toronto-based freelance writer who studied business in school but has since turned to other pursuits.

He spends more time than is perhaps wise with his eyes fixed on a screen either reading history books, keeping up with international news, or playing the latest releases on the Steam platform, which serve as the subject matter for much of his writing output.